Elevate Your Career: Join Etihad Airways as a B2B Sales Products Officer in Abu Dhabi
The aviation industry is soaring into a new era of connectivity, and at the heart of this transformation is Etihad Airways. As the national carrier of the United Arab Emirates, Etihad has spent two decades redefining luxury and operational excellence. Now, under its ambitious "Journey 2030" vision, the airline is seeking a dynamic B2B Sales Products Officer to join its commercial hub in Abu Dhabi.
If you are a detail-oriented professional with a passion for data, sales support, and the fast-paced world of international aviation, this role offers a premier platform to scale your career.
The Role: A Catalyst for Commercial Success
The B2B Sales Products Officer is not just a support role; it is a vital engine within Etihad’s commercial strategy. Based in the vibrant city of Abu Dhabi, you will be responsible for bridging the gap between high-level sales strategies and day-to-day operational execution.
Your primary mission will be to ensure that Etihad’s corporate and trade partners receive seamless, data-driven service. This involves managing the intricacies of B2B programs, refining incentive models, and ensuring that the global sales force has the tools they need to win in a competitive market.
Key Responsibilities & Impact Areas
- Strategic Pricing & Incentives: You will manage and update incentive contract templates and pricing models, ensuring they remain competitive and aligned with Etihad’s revenue goals.
- CRM Mastery: Leveraging advanced CRM systems, you will track customer data, manage inquiries, and maintain the integrity of the sales pipeline.
- Performance Analytics: You won’t just move data—you’ll interpret it. By generating comprehensive reports on sales trends, you will provide the insights necessary for leadership to make informed decisions.
- Stakeholder Coordination: Acting as a central point of contact, you will coordinate with internal departments and external partners to ensure sales policies are communicated clearly and executed flawlessly.
Who Is the Ideal Candidate?
Etihad is looking for a blend of analytical prowess and interpersonal excellence. This position requires someone who can navigate complex spreadsheets one moment and provide top-tier customer support the next.
Minimum Qualifications:
- A Bachelor’s degree in a relevant field (Business, Finance, or Aviation Management).
- At least 4+ years of experience in sales support or a related commercial role.
- Proven expertise in MS Office (especially Excel) and CRM software.
- A background supporting field sales teams is highly preferred.
The "Etihad Edge" Skills:
Beyond the resume, the successful candidate will demonstrate a problem-solving mindset. You should be someone who looks at a data set and sees an opportunity for efficiency. High levels of accuracy, a customer-centric attitude, and the ability to thrive under the pressure of a global flight schedule are essential.
Why Abu Dhabi? Why Etihad?
Joining Etihad means more than just a paycheck; it’s an invitation to join a multicultural family of over 150 nationalities. As the airline expands its fleet and network, employees are given front-row seats to the future of travel.
The Benefits of Joining:
- Global Exposure: Work on a stage that spans continents, interacting with diverse international markets.
- Professional Growth: Benefit from world-class training programs designed to turn specialists into industry leaders.
- A Visionary Culture: Be part of a company committed to sustainability, innovation, and the ambitious "Journey 2030" growth plan.
Application & Security Notice
Etihad Airways is committed to a transparent and ethical recruitment process. Note: The airline will never ask for payment or sensitive financial information during the hiring phase. Always apply through official channels to ensure your security.
Ready to fly? Ensure your CV emphasizes your experience with CRM systems and your ability to generate actionable business insights.
[Apply Now via the Official Etihad Careers Portal]

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