Elevate Your Career: Etihad Airways is Hiring an Inside Sales Officer in Abu Dhabi
Etihad Airways, the national carrier of the United Arab Emirates and a global leader in aviation excellence, is seeking a dynamic Inside Sales Officer to join its commercial team in Abu Dhabi. As the airline embarks on its ambitious Journey 2030 strategy—aiming to double its fleet and triple its passenger count—this role offers a front-row seat to the future of global travel.
The Inside Sales Officer is a pivotal role designed to fuel Etihad’s growth by bridging the gap between initial interest and long-term partnership. If you are a sales professional with a knack for relationship-building and a drive to exceed targets, this is your opportunity to represent one of the most prestigious brands in the sky.
The Role: Driving Growth from the Ground Up
The primary mission of the Inside Sales Officer is to identify, qualify, and convert business opportunities. You will be responsible for managing the "early-stage" sales funnel, ensuring that every lead—whether from a web inquiry, a trade event, or a referral—is nurtured with the highest level of professionalism.
Key Responsibilities Include:
- Strategic Outreach: Engaging Tier 1–3 corporate and trade accounts through outbound calls, emails, and virtual meetings.
- Lead Qualification: Utilizing frameworks like BANT (Budget, Authority, Need, Timeline) to assess the commercial viability of prospects.
- Account Activation: Managing a portfolio of "low-touch" B2B accounts, promoting incentive programs, and introducing private corporate fares.
- Seamless Onboarding: Assisting new partners in setting up booking platforms and understanding Etihad’s unique value propositions.
- CRM Excellence: Maintaining meticulous records within Salesforce to track the sales pipeline, conversion ratios, and account health.
What Etihad is Looking For
Etihad seeks individuals who blend a competitive sales spirit with the cultural intelligence required to work in a global hub. To be successful, you should possess:
- Education: A Bachelor’s degree in Business, Sales, or a related field.
- Experience: At least 4 years of proven experience in inside sales or B2B environments.
- Tech Savvy: Proficiency in CRM platforms (Salesforce experience is highly preferred).
- Communication: Exceptional negotiation and upselling skills. Being multilingual is a significant advantage in Etihad's diverse operating environment.
- Autonomy: The ability to manage a high volume of leads with minimal supervision while remaining organized.
Why Join Etihad?
Joining Etihad means more than just a job; it’s a career within a culture of innovation and hospitality. Based in the vibrant city of Abu Dhabi, you will work in a fast-paced, multicultural environment that rewards performance and encourages professional development.
As the airline expands its footprint across Europe, Asia, and the Americas, your work will directly contribute to the connectivity of the UAE and the global economy.
How to Apply
Ready to take flight? Candidates are encouraged to apply through Etihad’s official career portal.
Important Note on Recruitment Safety: > Etihad Airways maintains a transparent and secure hiring process. The airline will never ask for payment, bank details, or sensitive personal information during the application or interview stages. Treat any request for money as fraudulent.
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