Career Opportunity: Officer – Freezone Services at Abu Dhabi Airports
Abu Dhabi Airports (ADAC) is currently seeking a motivated and detail-oriented professional to join its head office as an Officer – Freezone Services. This is a prime opportunity for individuals with a background in visa processing and government coordination to advance their careers within one of the UAE’s most prestigious organizations.
As a cornerstone of the region's aviation and business infrastructure, Abu Dhabi Airports manages the vital ecosystems that connect the UAE to the world. Their Freezone division is instrumental in supporting international business growth by providing seamless licensing and residency solutions.
The Role: Driving Operational Excellence
The Officer – Freezone Services acts as a critical link between the organization, its corporate tenants, and government authorities. The primary focus of this role is to manage the end-to-end lifecycle of Freezone client services, ensuring that every transaction—from visa issuance to establishment renewals—is handled with precision and speed.
Core Responsibilities
- Visa & Residency Management: Oversee the processing of new visas, renewals, cancellations, and stamping. This includes direct coordination with PRO teams and immigration authorities.
- Documentation & Permits: Facilitate entry permits, residence permits, and exit permits, ensuring all legal requirements are met.
- Digital Gateway Support: Assist clients with E-channel activation and renewals through the ADAC gateway, reflecting the organization’s commitment to digital transformation.
- Administrative Compliance: Manage the issuance of establishment cards, NOCs, employment certificates, and service letters while maintaining rigorous records within the CRM system.
- Client Relations: Serve as a primary point of contact for tenant inquiries, resolving issues promptly or escalating complex cases to ensure high levels of client satisfaction.
- Reporting & Audit: Prepare essential reports for management and provide necessary documentation to support internal and external audits.
Candidate Profile: What You Need to Succeed
This role is designed for a professional who thrives in a structured, policy-driven environment. ADAC is looking for candidates who balance technical knowledge with a strong "customer-first" mindset.
- Education: A Bachelor’s degree in Business Administration or a related field.
- Experience: Between 1 to 2 years of experience in a similar capacity, preferably within a UAE Freezone or government-liaison role.
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Skill Set:
- Proficiency in digital systems and CRM management.
- Excellent verbal and written communication skills in English (Arabic is a significant plus).
- A proactive approach to problem-solving and process improvement.
- Strict adherence to safety and compliance protocols.
Why Build Your Career at ADAC?
Joining Abu Dhabi Airports means more than just a job; it is an entry into a stable, growth-oriented government entity. Employees benefit from:
- Exposure to large-scale Freezone operations.
- A professional environment that values policy and governance.
- Opportunities for long-term career development and skill enhancement.
Application Details
If you are ready to contribute to Abu Dhabi’s thriving business landscape, ensure you submit your application before the deadline.
- Job ID: 1321
- Location: Abu Dhabi, UAE
- Posting Date: 26 January 2026
- Application Deadline: 17 February 2026
How to Apply: Interested candidates should visit the official ADAC careers portal to submit their CV and relevant certifications.
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