Elevate Your Career: Travel Consultant Opportunity at dnata Corporate Travel (Dubai)
Are you a customer service enthusiast with a passion for the global travel industry? dnata Corporate Travel, a premier division of the award-winning dnata Travel Group, is currently seeking dynamic and sales-driven Travel Consultants to join their team in Dubai.
With an application deadline of 29 January 2026, this is a unique opportunity to build a career with one of the world’s largest air and travel services providers while living in one of the most vibrant cities on the planet.
Why Join dnata Travel Group?
As part of the Emirates Group, dnata represents a global powerhouse with over 20 international travel brands. Known for innovation and quality, dnata provides a multicultural work environment that fosters professional growth. Joining this team means being at the forefront of the travel industry, representing a brand trusted by millions of travelers worldwide.
The Role: Delivering Excellence 24/7
As a Travel Consultant, you are the face of the organization. Working within a 24/7 operational environment, you will provide seamless service to retail, government, and corporate clients. Whether through WhatsApp, email, telephone, or face-to-face at retail counters, your mission is to transform enquiries into unforgettable journeys.
Key Responsibilities Include:
- Sales & Conversion: Efficiently managing airline ticket sales and travel products to meet and exceed KPIs.
- Customer Relationship Management: Building long-term rapport with clients by providing personalized travel solutions and maintaining the brand's premium tone.
- End-to-End Coordination: Handling complex bookings, including tours, excursions, and ancillary services, while providing vital information on visas, health requirements, and insurance.
- Proactive Problem Solving: Managing disruptions with a "can-do" attitude, ensuring that customer expectations are met even during travel delays or itinerary changes.
What Makes an Ideal Candidate?
The successful applicant will be a proactive communicator who thrives in high-pressure, sales-oriented environments. dnata is looking for individuals who don't just "take orders" but who actively cross-sell and upsell to enhance the traveler's experience.
Essential Qualifications & Skills:
- Background: Experience in travel and tourism, reservations, ticketing, or high-end customer service.
- Soft Skills: Exceptional persuasion, influencing, and active listening skills.
- Technical Savvy: Proficiency in IT systems and the ability to adapt to new booking tools quickly.
- Flexibility: A commitment to working a shift-based schedule, including weekends and public holidays, to support a global clientele.
Living and Working in Dubai
This role offers more than just a job; it offers a lifestyle. Based in Dubai, you will have access to a cosmopolitan city known for its safety, luxury, and diversity.
Benefits Include:
- Tax-Free Salary: Maximize your earnings with a competitive, tax-free compensation package.
- Travel Perks: Exclusive industry discounts on flights and hotel stays across the globe for you and your family.
- Career Growth: Access to world-class training and long-term advancement opportunities within the wider Emirates Group.
How to Apply
If you are ready to take the next step in your travel career, submit your application through the official Emirates Group careers portal.
Ensure your profile is updated and highlights your sales achievements and customer service philosophy before the 29 January 2026 closing date.
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