Career Spotlight: Store Supervisor – Jacquemus with Chalhoub Group (Dubai)
The Middle East’s luxury landscape continues to evolve, and at the forefront of this transformation is the Chalhoub Group. For over seven decades, the Group has served as a premier creator and curator of luxury experiences, managing a vast portfolio of 400+ international brands. Today, they are seeking a Store Supervisor for Jacquemus in Dubai—a role designed for a visionary leader passionate about high-fashion retail and operational excellence.
The Role: Bridging Brand Vision and Retail Reality
The Store Supervisor is a pivotal leadership position that bridges the gap between the Store Manager’s strategy and the daily execution on the shop floor. Working with an iconic brand like Jacquemus, the supervisor acts as a brand ambassador, ensuring that every guest interaction reflects the brand’s unique aesthetic and values.
This is a full-time opportunity for a professional who thrives in a fast-paced environment where sales targets meet high-end storytelling.
Key Areas of Responsibility
1. Driving Performance and Team Leadership
A Store Supervisor is first and foremost a mentor. You will be responsible for creating a respectful, high-energy work environment. Key tasks include:
- Performance Management: Assisting the Store Manager in setting sales targets and defining individual team responsibilities.
- Scheduling: Crafting efficient staff rosters to ensure the floor is always covered by expert advisors.
- Grooming Standards: Ensuring the team consistently reflects the luxury image of both Jacquemus and Chalhoub Group.
2. Exceptional Customer Centricity
In the world of luxury, the product is only half the story; the experience is the other. As Supervisor, you will:
- Cultivate long-term loyalty by delivering a seamless, "omnichannel" guest experience.
- Manage and nurture relationships with VIP clients.
- Handle complex customer inquiries or complaints with grace and professional efficiency.
3. Operational and Visual Excellence
Efficiency behind the scenes is what allows the front-of-house to shine. This role requires a keen eye for detail regarding:
- Visual Merchandising: Maintaining the store’s layout in strict accordance with brand guidelines.
- Stock Management: Overseeing replenishment, inventory audits, and utilizing digital tools like clienteling apps and Order Management Systems (OMS).
- Compliance: Ensuring all activities align with UAE legal, safety, and HR standards.
Requirements for Success
To be considered for this prestigious role, candidates must currently reside in the UAE and possess:
- Proven leadership experience within luxury fashion retail.
- A "client-first" mindset with the ability to build trust quickly.
- Strong business acumen and communication skills.
Why Join Chalhoub Group?
Beyond representing a world-class brand, employees join a community recognized as a Great Place to Work®. Chalhoub offers:
- Career Mobility: Opportunities to grow within a massive regional network.
- Learning & Development: Access to top-tier training programs.
- Competitive Benefits: Including healthcare, flexible working policies, and exclusive staff discounts.
How to Apply
If you are ready to shape the future of luxury in Dubai, you can apply directly through the Chalhoub Group careers portal.
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